Refund policy

Return & Refund Policy

Thank you for shopping with Babji  Mart. We want you to love your purchase! If for any reason you're not completely satisfied, we’re here to help.

Returns

  • You may return eligible items within 7 days of delivery.

  • To be eligible for a return:

    • Item must be unused and in the same condition that you received it.

    • It must be in the original packaging.

    • Proof of purchase (order ID or invoice) is required.

  • Certain types of items are non-returnable, including:

    • Items on clearance or final sale

    • Personal care items, innerwear, and opened packaging

    • Customized or made-to-order products

Return Process

To initiate a return:

  1. Email us at [support@babjimart.com] within 7 days of delivery.

  2. Mention your Order ID, reason for return, and attach images if the product is damaged or defective.

  3. Our team will review and guide you through the process.

  4. Once approved, ship the product to the return address provided.

Return shipping cost is the responsibility of the customer unless the product is defective or wrong.

Refunds

  • Once we receive and inspect your return, we will notify you via email.

  • If approved, the refund will be processed within 5–7 business days to your original payment method.

  • In case of Cash on Delivery (COD) orders, refund will be issued via UPI or store credit.

Exchange

  • We offer replacements only for damaged, defective, or incorrect items.

  • You must notify us within 48 hours of receiving such an item.

Need help?

Reach out to our support team at [support@yourdomain.com] or WhatsApp us at [your number]. We’re happy to assist you!

Let me know if you want this to be customized for your specific product categories (e.g., toys, electronics, fashion, etc.) or written in Hindi or Hinglish for Indian customers.

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that wasvretun and rfund policy
ChatGPT said:

You're right — the last one was a combined Return & Refund Policy.

Here’s a version that focuses only on your "Return Policy" for Shopify — clean, clear, and ready to use:

Return Policy

At [Your Store Name], we want you to be fully satisfied with your purchase. If you're not happy with your order, we accept returns under the following conditions:

🕒 Return Window

You can return eligible items within 7 days of receiving your order.

✅ Eligibility for Return

  • Items must be unused, unwashed, and in original condition.

  • Items must include all original tags, packaging, and accessories.

  • You must have a proof of purchase (order confirmation or invoice).

❌ Items Not Eligible for Return

  • Used or damaged items (unless received damaged)

  • Final sale items or clearance items

  • Personal care, hygiene, or opened sealed items

  • Customized or made-to-order products

📦 How to Initiate a Return

  1. Email us at [support@babjimart.com] within 7 days of delivery.

  2. Provide your Order ID, reason for return, and photo proof if the item is damaged or defective.

  3. Our team will review your request and provide return instructions and the return address.

🚚 Return Shipping

  • Customers are responsible for return shipping charges unless the product is defective or we made a mistake.

  • Please ensure the product is packed securely to avoid any damage in transit.